Instructor Program Description
This instructor program is specifically designed for correctional staff that uses examples for corrections, correctional content and correctional scenarios. Tactical Communication for the Correctional Professional is the correctional counterpart to the original Verbal Judo training program developed by Dr. George Thompson of the Verbal Judo Institute. In addition, this training program now uses Dr. Karen (Spencer) Stentz-Huebner’s Purposeful Teaching format that makes extensive use of duty videotapes and training scenario videos. This approach is more interactive, experiential, and learner-centered which utilizes scenario-based instruction to build on the experiences and strengths of the audience. The program will train participants to manage verbal abuse, develop effective initial contacts, generate voluntary compliance when dealing with verbal resistance, de-escalate physical confrontation through the use of effective verbal commands, and debrief the subject after the incident to prevent future incidents. This is a correctional training class developed by correctional professionals for correctional professionals. The emphasis of this training program will be to develop Ethical Interventions by staff with an oversight process for assisting each other in managing the inmate's, our own, and other staff member's emotions and conduct.
The basic program is designed to be taught in a three day format to allow for full development of the program including classroom, verbal skills development, and scenario based instruction. The program may be taught in a one or two day format using a restricted curriculum.
Continued …
Verbal Judo Institute
Tactical Communication for the Correctional Professional
Forty (40) Basic Instructor Class
Class Format (Revised: June 20, 2009)
Day One:
Registration: VJI Form /Information Sheet / Expectation Quiz (Practical)
Instructor Tasks, Pre-class Warmups, Assignments (Practical)
Pass Out / Discuss / Complete Instructor Agreements (Practical)
Welcome / Overview / Participant Behavior Guidelines / Training Safety Rules
Instructor & Participants Introduce Each Other (Practical)
Tactical Communication Program Plaintiff’s Attorney Pretest (Practical)
Introduction to Manual / Class Format / Quote Cards / Mission Statement
Tactical Communication Needs Assessment (Practical)
The Changing Nature of the Review of Professional Conduct (Practical)
Need to Respond Not Just React to Situations
Viewed as a Video Not a Photograph
Increasing Emphasis on the Verbal Component
Instructor Development
Adult Learning
Learning Pyramid
How the course will be taught
Purposeful Teaching Orientation
Bloom’s Taxonomy
NWTC Principles of Accelerated Learning
Unconscious Competence
Tac Com Module 1 – Professionalism
Goals of the Course
Traits of a Professional
Goals of Law Enforcement – Explain Communication Three C’s
Force Options – SAFER Concept
Peace Phrases with Assignment (Practical)
The Habit of Mind
Three Kinds of People
How to Handle Verbal Abuse (Practical)
The Contact Professional
Knowing Your Weaknesses (Practical)
The Art of Representation
Ethical Interventions with low level walk throughs (Practical)
Verbal Judo Manual Appendix Reading Assignments (Practical)
Day One Debrief – What did I Learn Today? (Practical)
Day Two:
Law Enforcement Websites Familiarization
Review & Preview – Use of Verbal Judo in Education / Personal Life
Review Reading Assignments (Practical)
Review Verbal Judo Manual – Part One (practical)
Hand Positioning – Height / Escorts / Keeping Subject Distant / Reality Checks / Open
Palms with Reverse Yelling (Practical)
Tac Com Module 2 – Tactical Communication Theory
Active Listening
Paraphrasing (Practical)
Three Street Truths
People Never Say What They Mean
Two People Equal Six
93% of Your Effectiveness Is Presentation Style
Content, Voice, and Other Non Verbals
Proxemics – Remaining Alert / Distance / Positioning / Team Tactics (Practical)
Tac Com Module 3 – Tactics
Verbal Judo versus Verbal Karate
SAFER Concept – Threat Assessment Exercises (Practical)
Tactical 8 Step – Making Initial Contacts (Practical)
Tactical 5 Step – Managing Verbal Resistance (Practical)
Day Two Debrief – What Did I Learn Today? (Practical)
Day Three
Review & Preview – Additional Use of Verbal Judo in Professional Life Applications
Review Role player Responsibilities and Debriefing Sequence
Deflector Drill Development Exercises (Practical)
Tactical Civility Case Studies – Incident Debriefs / How to Handle (Practical)
Wheel Chair / Officer Get Caned / Booking Room Brutality Videos
Tactical 8 Step Drills (Practical)
Tactical 5 Step Drills (Practical)
Complete Verbal Judo Material
Specialized Applications for Mediation and Crisis Intervention
Art of Translation
Art of Mediation
Four Appeals
Day Three Debrief – What did I Learn Today? (Practical)
Day Four
Review & Preview – Additional Use of Verbal Judo in Personal Life Applications
Review Verbal Judo Maxims
Basic Program Review (Practical)
Begin selection of final teaching assignment (practical)
LEAPS Concept – Active Listening Exercises (Practical)
Tac Com Module 4 – Other Related Material
Physical Intervention / Debriefing Orientation
Debriefing – How to Conduct Training / Duty Assignment Debriefs
Articulation / Report Writing / Testimony (Practical) with Duty Video Discussions
What’s Your Plan? Discussion
Introduction to DT
First Responder Philosophy
Disturbance Resolution Model
Use-of-Force Documentation Checklist
Verbal Judo Application
Wopershall Report
Verbal Judo Template
Force Report Review
SAFER 8 to 5 with LEAPS Concepts with Escalation Drills (Practical)
Day Four Debrief – What did I Learn Today? (Practical)
Day Five
Review & Preview – Additional Use of Verbal Judo in Personal Life Applications
Begin Completing Final Evaluations
PAVPO Concept / PACE Concept with After-Action Report Assignment (Practical)
How to Implement Tactical Communication in a Skeptical Work Environment
Written and KATA Test Review (Practical)
Kata Test with Review (Practical)
Turn in Lesson Plan Assignment – Conduct Teach Back Presentation, if time permits (Practical)
Written Test with Review (Practical)
Day Five Debrief – What did I Learn Today? (Practical)
Complete Final Evaluation Form (Practical)
Presentation of Certificates
